Welcome!
and thank you.
You’ve come here for support and we’re here to support you!
We can’t thank you enough for taking this step… but we will try – starting with a message from our founder:
VIDEO
<-> Lindsay Civiero, CCPSS
You’ve connected with us to book a discovery call. This page is our guide to discovery.
What Happens Next?
Phase 1 – Book a Discovery Call – understanding how we can help.
During a 20-30 minute call we will:
– Learn about you and your organization
– Discuss support needs & goals
– Understand your organization department structure
– Identify time-frame
– Determine most appropriate Service Stream(s)
– Share cost ranges and service options
– Answer your questions!
If our services are a fit for you, we’ll head on to Phase 2
Phase 2 – Booking Needs Assessment
When we book a Needs Assessment we will:
– Answer your questions!
– Identify dates for an on-site visit
– Identify time-frame for post NA service implementation
– Provide costs and travel options
– Prepare service contract(s) & sign-by dates
– Arrange Needs Assessment payment
– Choose additional services
– Determine service implementation plan (including add-on services contract(s), signatures and payments)
Once service agreements are signed and a Needs Assessment is scheduled, we’ll move on to Phase 3 (where the magic happens).
Phase 3 – We Deliver our Services
We will:
– Arrive on-site to perform your comprehensive Needs Assessment
– Provde report & time-frame for post NA services
Working with us looks like this:

SubstanceU™ consulting services, continuing education courses, and custom workshops are designed to improve treatment outcomes and engagement in mental health & addictions practices. Our focus is on better integration of people with lived experience and Peer Support workers in practice.
Our Service Streams provide support to each component of a mental health and substance use care system:
1 – Organizations
2 – Individual Clinicians & Practitioners
3 – Clients Themselves
A Discovery Call will help us determine which Service Stream(s) are most beneficial to you, and provides access to our on-site comprehensive Needs Assessment – designed to provide the most effective, customized support.
You’ll here so we can learn more about how we can help, and to provide recommendations for enhancing your clinical practice.
-Your Peer Support Integration Specialists + Lived Experience Education Team
SubstanceU.ca | SubstanceUinfo@gmail.com
We, at SubstanceU™, are committed to providing the most comprehensive suite of services supporting clinicians, service providers, organizations, clients, and peers alike in substance use and mental health care across Canada.
Our Peer Support Integration Specialists are uniquely qualified experts in engagement, bringing lived experience, clinical expertise and post-graduate education to cover all aspects of care in substance use and mental health treatment.
Itching to create better connections asap? Check out LEPS CONNECT™ Clinical Connection tool – our FREE 5-step tool for improving Peer Support engagement at LEPSconnect.com
